Update a Claim Line Item

Use this tutorial to update line item information for a claim.

Complete the following steps to Update a Claim Line Item:

  1. Select the Enter A New Claim menu option on the Provider Services menu.  The Enter a New Claim page displays.

  2. Complete information in the following controls to specify the authorization identification number and the client date of birth for the claim, and to select the type of claim:

  3. In Authorization ID, enter the specific authorization identification number for the claim.

  4. In Client Date of Birth, enter the date of birth of the client for which the claim is to be entered.

  5. In Claim Type, select the type of claim to enter.

NOTE:  You can click Authorization Search to search for an authorization as necessary.  When clicked, the page refreshes and displays Authorization Search functionality.  Complete information in one or more of the following controls to search for an select an authorization:

  • In Authorization ID, enter the specific authorization identification number on which to search.

  • In Authorization Date, enter a specific date to search for authorizations active as of the date specified.

  • In Client Number, enter the specific client identification number on which to search.

  • In Level Of Care, select the level of care on which to search.

  • In Initiative, select the initiative on which to search.

  • As a provider, the name of your provider agency is automatically selected in the Provider Agency drop-down list.  This information is read-only and cannot be changed.

  • In Provider Site, select the name of the provider agency site on which to search.

 

Click Search to perform a search based on the search criteria specified.  The page refreshes and results found to match the search criteria are displayed in the Authorizations table.  Click the Select link to select the authorization.  When clicked, the page refreshes and the Authorization ID of the selected authorization is entered in the Authorization ID field under Claim Information.

  1. Click Enter Detail to enter claim line item information for the claim.  The page refreshes and displays Claim Detail information.

  2. Click the Edit link in the Claim Lines table for the specific claim line.  The page refreshes and Claim Line Entry information becomes editable.

  3. Update the following information under Claim Line Entry for the claim line item as necessary:

  1. Click Update Claim Line.

NOTE:  You can repeat steps 4-6 above to update additional line items as necessary.